Shipping Q & A

Where are you located and where do you ship?

- Wildcraft Herbs is located on the West Coast of Canada in the province of British Columbia and we ship nationally from here, our Canadian               website. Please see our shipping page for rates and ship timelines for Canada. We do ship to the US and internationally on our sister site at               Wildcraft Herbs US & International.              

How soon do you ship from the time I place my order?

- Please allow 1 to 3 business days from purchase.

If I place my order Friday does it get shipped on Monday?

- Any order placed on Friday, will go out in 1 to 2 business days. Your order will be shipped after that weekend on the following Monday or                  Tuesday.

-We ship Canada Post Tracked Package therefore you always get a system generated tracking #. 

  •  Canada Post Tracking. Put your tracking # in the box. Click the blue link below.

How do I track my package?

I need my package shipped faster than regular mail.

Please visit our shipping page for our 1) Standard Tracked Package Rates  2) Xpresspost Tracked Package Rates. We offer those ship rates at checkout.

I forget to update my shipping address and my package is going to the wrong address.

Re: STORE CLOSURE: We never anticipated the growth to the extent we have since we launched. Add to that recent unforeseen circumstances, it was apparent in order to accommodate our growing customer base more smoothly, we needed to pause to revamp and redesign in order to operate more effectively due to our growth. 

Realistically to do this effectively, it will take a few months. So again, everyone here at Wildcraft Herbs is very sorry this was done in such haste. Our goal upon return and as we grow is to be able to accommodate everyone effectively and efficiently and in a timely fashion and continue to offer you a quality product. We appreciate your patience and understanding and will do everything to return sooner, than later. Thankyou so much. Wildcraft Herbs.      Please check our Facebook page for updates.

Untitled 3.jpg